Shipping policy
ORDER PROCESSING:
Please allow 3-5 business days to process your order. Expect an email within 3-5 business days to let you
know your order is on the way!
STORE PICKUP - 179 Ashley Road 214, Crossett,Ar. 71635
Orders can be picked up daily, from 9AM-4PM. An email will be sent when your order is ready for
pickup.
LOCAL DELIVERY
During checkout, enter your address and choose the ship option. Click the "continue to
shipping" button. Local delivery is available for addresses within 5 miles of our shop.
If the local delivery option does not show up during checkout, your order is not eligible for
local delivery.
Orders placed before 9AM during store hours 9AM-4PM will be delivered the same
day. Orders placed outside of these hours will be delivered the next day we are open.
When your order is ready for delivery, you will receive an email with real-time tracking
information.
FLAT RATE SHIPPING
Orders are generally shipped within 3 business days using USPS.
DOMESTIC SHIPPING RATES AND ESTIMATES:
For calculated shipping rates: Shipping charges for your order will be calculated and
displayed at checkout.
REFUNDS, RETURNS AND EXCHANGES
In the event that your order arrives damaged or there are issues in any way, please email us as soon as possible
at fivecgraphics@outlook.com with your order number and a photo of the item’s condition. We
address these on a case-by-case basis but will try our best to work towards a satisfactory
solution.
If you have any further questions, please don't hesitate to contact us at fivecgraphics@outlook.com.